Acceptable Use Policy

This Acceptable Use Policy (“Policy”) governs the use of the Love Meets Amore website, matchmaking services, coaching services, payment systems, forms, communications, digital products, and any related services or platforms operated by Love Meets Amore (“LMA,” “we,” “us,” or “our”).

By accessing or using our website or services, you agree to comply with this Policy, our Terms and Conditions, and all applicable laws and regulations. This Policy is intended to protect our clients, candidates, users, business, technology providers, and payment partners from misuse, fraud, abuse, and unlawful activity.

1. Lawful and Appropriate Use

You may use Love Meets Amore only for lawful and legitimate purposes consistent with the services we provide.

You may not use our website or services to:

• Engage in any illegal, fraudulent, deceptive, exploitative, or harmful activity.
• Violate any applicable federal, state, local, or international law or regulation.
• Misrepresent your identity, age, relationship status, intentions, background, or other material information.
• Submit false, inaccurate, incomplete, or misleading information.
• Impersonate another individual, company, or organization.
• Use our services to facilitate fraud, financial exploitation, scams, or other deceptive conduct.
• Use Love Meets Amore in connection with any prohibited or restricted commercial activity under applicable law or the rules of our payment processors.

2. Dating, Matchmaking, and Member Conduct

Love Meets Amore is intended to facilitate respectful, voluntary, adult romantic introductions and relationship-related services.

Clients, candidates, and users may not:

• Harass, threaten, intimidate, stalk, exploit, or abuse another person.
• Engage in discriminatory, hateful, or unlawfully threatening conduct.
• Pressure another person into unwanted romantic, financial, sexual, or personal activity.
• Use introductions obtained through Love Meets Amore for commercial solicitation, recruitment, investment solicitation, fundraising, or unrelated business activity.
• Use the service to facilitate prostitution, escort services, sexually explicit commercial services, trafficking, or any unlawful sexual activity.
• Distribute intimate, private, or sensitive information about another person without authorization.

3. Fraud and Payment Abuse

Users may not misuse our payment systems or attempt to use Love Meets Amore to facilitate fraudulent or unauthorized transactions.

Prohibited payment activity includes, but is not limited to:

• Using stolen, unauthorized, or fraudulently obtained payment information.
• Attempting to evade payment obligations or payment processor requirements.
• Initiating transactions for fraudulent, deceptive, or unlawful purposes.
• Manipulating transactions, chargebacks, refunds, disputes, or payment systems in bad faith.
• Using our payment systems to process transactions unrelated to legitimate Love Meets Amore services.
• Attempting to conceal the true nature, purpose, source, or beneficiary of a transaction.

4. Website and Technology Misuse

You may not:

• Attempt to gain unauthorized access to our website, servers, databases, accounts, or systems.
• Introduce malware, viruses, malicious code, scripts, or other harmful technology.
• Interfere with or disrupt the operation, security, integrity, or availability of our services.
• Attempt to bypass security controls or technical limitations.
• Use automated tools, bots, scrapers, spiders, or similar technology to access or collect information without our prior written authorization.
• Attempt to extract, reverse engineer, reproduce, or misuse non-public portions of our systems or technology.

5. Privacy and Personal Information

Information obtained through Love Meets Amore must be treated responsibly and confidentially.

You may not:

• Collect, publish, sell, distribute, or misuse another person's personal information without authorization.
• Share confidential matchmaking information or candidate profiles with unauthorized third parties.
• Record private calls, meetings, or communications where doing so would violate applicable law or another person's rights.
• Use member information for advertising, data harvesting, solicitation, or unrelated commercial purposes.

6. Intellectual Property

Unless otherwise stated, the content, branding, questionnaires, educational materials, matchmaking processes, written materials, graphics, photographs, videos, and other proprietary materials made available through Love Meets Amore are owned by or licensed to Love Meets Amore.

You may not copy, reproduce, modify, republish, distribute, sell, license, scrape, or commercially exploit these materials without prior written permission, except where permitted by law.

7. Third-Party Services and Payment Providers

Love Meets Amore may use third-party technology, hosting, communications, fraud-prevention, scheduling, and payment-processing providers, including payment processors such as Stripe.

Your use of features supported by third-party providers may also be subject to their applicable terms, restrictions, and policies. You may not use our services in any manner that would cause Love Meets Amore or its service providers to violate applicable law, financial network rules, or payment processor requirements.

8. Prohibited Commercial Activity

Love Meets Amore services may not be used to facilitate transactions, businesses, services, or activities that are unlawful or prohibited by applicable payment processor, banking, or financial network requirements.

We reserve the right to decline or discontinue any transaction, service, account, or relationship that we reasonably believe presents legal, financial, reputational, fraud, safety, or compliance risk.

9. Enforcement

We reserve the right to investigate suspected violations of this Policy. Where appropriate, Love Meets Amore may:

• Restrict or suspend access to our website or services.
• Decline an application or matchmaking relationship.
• Terminate services or client participation.
• Cancel or decline transactions where legally permitted.
• Preserve information relating to suspected misconduct.
• Report suspected fraud, abuse, or unlawful activity to relevant service providers, financial institutions, regulators, or law enforcement where appropriate or legally required.

10. No Waiver

Our decision not to enforce a provision of this Policy in one instance does not waive our right to enforce that provision or any other provision in the future.

11. Changes to This Policy

We may revise this Acceptable Use Policy from time to time to reflect changes in our services, legal requirements, safety practices, or payment processing requirements.

The most current version will be posted on this page together with its effective or “Last Updated” date.

12. Contact Us

Questions regarding this Acceptable Use Policy may be submitted through the contact information listed on the Love Meets Amore website.